IKEA’s Information System Recommendation

IKEA’s Information System Recommendation

For this paper, you have been appointed the CIO of the organization of IKEA. Your job is to analyze the “as is” state of the organization’s information system and recommend changes wherever you see fit. Analyses and recommended changes will be done based on concepts learned throughout the course. You have already submitted two milestones in previous modules:

Milestone 1: Organization Proposal

Milestone 2: Business Model, SCM, and CRM  Organization’s business model (market share, customer base, revenue, competitors)

-SCM -CRM (Milestone 3) In this paper incorporate these subjects: Commerce, Database Systems, Security Policies, Customer Privacy Protection, Business Continuity Planning, and Recommendations To complete this paper analyzes IKEA as an organization as a whole the organization you selected based on the following areas and provide detailed recommendations. 1. eCommerce presence – What model do they utilize? – Are they utilizing mCommerce? If yes, explain. If not, explain why they would benefit from it. 2. Database systems utilized 3. Security policies 4. Customer privacy protection 5. Business continuity planning – Briefly describe how continuity planning has prepared the business to deal with the following threats: internal threats, theft, unintentional or intentional data corruption, staff-related issues (strikes, illnesses, weather-related, etc.), natural disasters, infrastructure failures, terrorist attacks. (Consider the four planning steps recommended by the Department of Homeland Security when analyzing the business continuity planning for the organization.) – Identify gaps that require further attention by the organization. 6. Recommendations – System development method: What system development method would you recommend and why? – Off-the-shelf vs. custom software: Describe what would be the advantages and disadvantages of utilizing off-the-shelf software versus building customized software, considering your organization’s needs, and recommend the one you think would be more feasible. – New technology: Recommend at least one new technology the organization is not using that you think might benefit them. Describe how that technology works. If that new technology was to replace an existing technology or system, what cutover approach would you recommend and why