week5

Identify and post the mechanism your organization uses to report medical errors or near misses. Also

identify any mechanisms they have for telling patients/families about the error. Identify how (if at all)

healthcare workers are supported through these events. Finally, suggest at least two ways to improve

reporting, informing patients, or supporting workers and justify them.

Note to the Writer:

** In our medical city we use the DATIX system

https://www.datix.co.uk/en/products/datixweb

Reference:

1)Vincent C. The Essentials of Patient Safety, Chapter 6, “The Aftermath.” Adapted from 2nd edition.

2012.

2) Atul Gawande. TED Talk: How do we heal medicine?

3) Seys D et al. Supporting involved health care professionals (second victims) following an adverse

health event: A literature review. International J of Nursing Studies 2012.