Change Management: Case Study “Jess Westerly at Kauflauf GmbH”

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Write an analysis of the case study “Jess Westerly at Kauflauf GmbH”(See attached)

  1. Read and examine the case thoroughly
  2. Identify key problems, Why do they exist? How do they impact the organization? Who is responsible for them?
  3. Uncover possible solutions
  4. Select the best solution – consider strong supporting evidence, pros and cons
  5. Draft the case

(a) Introduction – Identify the key problems and issues in the case study

– Formulate and include a thesis statement, summarizing the outcome of your analysis in 1-2 sentences.

(b) Background – Set the scene: background information, relevant facts, & the issues

– Demonstrate that you have researched the problems in this case study

(c) Alternatives – Outline possible alternatives; Explain why alternatives were rejected; Contstraints/reasons; Why are alternatives not possible at this time?

(d) Proposed Solution – Provide one specific and realistic solution; Explain why this solution was chosen; Support this solution with solid evidence; Outside research;


  1. Recommendations
  • Determine and discuss specific strategies for accomplishing proposed solution
  • If applicable, recommend further action to resolve some of the issues
  • What should be done and who should do it?

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