Customer Values
Consider how one of these companies is creating customer value. Consider the perceived benefits versus the perceived sacrifice.
This task relates to your first lecture and refers specifically to lecture slide ‘Creating Customer Value.’ Visit one of these web sites:
https://www.mandarinoriental.com
http://www.fourseasons.com
http://hiltonworldwide.com/
Instructions:
This task relates to your first lecture and refers specifically to lecture slide ‘Creating Customer Value.’ Visit one of these web sites:
https://www.mandarinoriental.com
http://www.fourseasons.com
http://hiltonworldwide.com/
Consider how one of these companies is creating customer value. Consider the perceived benefits versus the perceived sacrifice.
Use the headings on the diagram in the slides to guide you. This task should only be one side of A4.
