Health Services Management

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Assignment 1 has a word limit of 3300 words and it is worth 50%. For submission date, please refer to the unit outline.

The assignment is intended to take the form of a scenario based Change Management Plan.

For the purpose of this proposal, choose one of the two scenarios

  1. You are a Senior Health Manager working in a public or private healthcare delivery setting (or facility) where service delivery predominantly focusses on curative care. In the context of increased debates on management of chronic and non-communicable diseases, you have received an extra allocated funding to improve the delivery of healthcare services in your healthcare setting moving away from a predominantly curative focus to an integrated (curative and preventive) healthcare services delivery model.

Or

  1. You are a Senior Health Manager working in a rural Health Service. You have received an extra allocated funding to improve your health service moving away from acute care to a Primary Health Care Model.

As a health service manager, you are responsible for writing a change management plan addressing the following;

  • A clearly defined context of change – a brief description of the organizational setting being considered which could be your work place or organization whose context you are well conversant with.
  • A clearly defined need for the change i.e. problems and issues needing change or improvement; importance of considering change for these problems and issues
  • A clearly defined intended change (type of change and what needs to be changed)
  • Map the process of change which you will employ and outline how you will manage the change process as well as resistance to change
  • Resources required for the change and how you will mobilize them i.e. how you will use the allocated funding and existing human resource (personnel) to implement the change plan.
  • Techniques which you will use for sustaining the change and stimulating innovation

 

You will need to draw on theoretical concepts around change management; functions and roles of a health services manager; health services organizations, external environment and any other theoretical concepts relevant to you change management proposal

Also draw on your experience and knowledge of how to write and present a proposal i.e. cover page indicating the title and who the proposal will be submitted to.

Take time to understand Integrated Health Care and Primary Health Care models of care for you to be able to clearly define and justify the needed change.

Use of clear examples from the context which you are referring to for this assignment is critical to demonstrate your understanding and application of management theoretical concepts.

Marking Guide-Essay

OBJECTIVE 0% 20% 50% 70% 100% Weight Mark Awarded  
Introduction: clearly defines the topic and purpose No introduction provided Poor formation of introduction. Poor academic language or use of casual language Topic discussed or aims stated. Good language used Topic discussed or aims stated. Good language used Topic & purpose clearly defined. Aims outlined. Clear academic language used 2  
The introduction identifies the framework and structure (these can be informed by guidelines for the assignment or relevant theories for the topic being considered No framework for framing the plan

No structure outlined

Framework and structure outlined in the introduction but;

1.       do not relate with the main discussion and arguments or

2.       are not used  for framing the main discussion/body

Framework and structure outlined in the introduction and are related with the main discussion but do not frame the structure of the discussion or vice versa Framework and structure outlined in the introduction; are related with the main discussion and used for framing the structure of the discussion Uses creativity in framing and structuring of the essay i.e. use of a work based scenarios as examples and conceptual frameworks 7    
The student demonstrates a clear understanding of the topic area, context and issues being analyzed

 

No evidence of knowledge of the topic and context Minimal evidence of knowledge of the topic area and context of issues being analyzed Considerable evidence of knowledge of the topic and context of issues being analyzed Significant evidence of knowledge of the topic and context of issues being analyzed Demonstrates an outstanding level of knowledge for the topic area and context of issues being analyzed 10    
Appropriate and clear use of relevant concepts and theories

relevant theory and concepts are explained clearly and applied critically in analysis of an experience in a specific context

No theoretical concepts used Theoretical concepts mentioned but not explained or used Theoretical concepts clearly explained but not used appropriately Theoretical concepts and conceptual frameworks  explained  and used appropriately Theoretical concepts and conceptual frameworks explained and used appropriately

Exceptional application of theories in the analysis with clear examples

20    
Argument development: Idea development is logical and orderly, presenting a cohesive argument The argument is not clear and not presented in a logical order Has provided limited argument development with significant sections which are incoherent The argument is clear/coherent but not in logical order Has addressed the purpose of the assignment coherently and with some attempt to demonstrate imagination Has addressed the purpose of the assignment comprehensively and imaginatively in an academic manner 20    
There is evidence of critical thinking, indicating an ability in analysis and interpretation Critical Thought Either no evidence of literature being consulted or irrelevant to the assignment set Literature is presented uncritically, in a purely descriptive way and indicates limitations of understanding Clear evidence and application of readings relevant to the subject; uses indicative texts identified Able to critically appraise the literature and theory gained from  variety of sources, developing own ideas in the process Has developed and justified using own ideas based on a wide range of sources which have been thoroughly analyzed, applied and discussed 15    
Academic Writing Meaning unclear and/or grammar and/or spelling contain frequent errors Meaning apparent, but language not always fluent (i.e. casual). Grammar and/or spelling contain errors Language mainly fluent Grammar and spelling mainly accurate Language fluent. Grammar and spelling accurate High academic writing style appropriate to document. Grammar and spelling accurate. 10    
Conclusion: A rational conclusion is offered and supported. Unsubstantiated/invalid conclusions based on anecdote and generalization only, or no conclusions at all Limited evidence of findings and conclusions supported by theory/literature Evidence of findings and conclusions grounded in theory/literature Good development shown in summary of arguments based in theory/literature Analytical and clear conclusions well-grounded in theory and literature showing development of new concept 5    
In text referencing – all text and diagrams are correctly referenced using appropriate referencing style. Problems with more than 4 citation requirements Problems with 3-4 citation requirement. Problems with 2 citation requirement. Problems with 1 citation requirement. All citation requirements met 2    
Reference List – current references (no more than 5 yrs old unless justified).  Referenced using an appropriate referencing style. Problems with more than 4 referencing requirements Problems with 3-4 referencing requirement

 

Problems with 2 referencing requirement. Problems with 1 referencing requirement

 

All referencing requirements met 2    
The presentation of the paper is of an appropriate academic standard Problems with more than 4 formatting requirements Problems with 3-4 formatting requirement

 

Problems with 2 formatting requirement. Problems with 1 formatting requirement

 

All formatting requirements met 2    
Total

 

          100    
Out of 30%

 

          30%    

 

Note: A mark over 50% does not automatically mean that you have passed the paper if you have plagiarised

 

FORMATTING REQUIREMENTS:

  • Cover page as per Guide to Assignment Presentation (GAP) (Appendix A) including student declaration
  • Clearly stated title on cover page
  • Contents page as per GAP (with correct footer, as per Appendix B of GAP)
  • All pages numbered correctly (starting with page 1 on Introduction page)
  • Appropriate footer (Group Number, due date & page number)
  • Short, appropriate headings and subheadings, correctly numbered and formatted

 

CITATION REQUIREMENTS:

  • Correct citation style has been consistently used, use APA 6th Edition as the recommended referencing style. Visit the Curtin Library homepage for guidelines on referencing
  • All facts that are not original thought have a citation provided
  • All components of citation are present
  • All components are in the correct order
  • Capitals are correct
  • Punctuation is correct
  • All direct quotes contain page number
  • All tables and graphs correctly cited
  • All citations are referenced in the reference list

REFERENCING REQUIREMENTS:

  • Correct citation style has been consistently used
  • References appropriate age and where more than 5 years old are justified
  • Credible sources of information used
  • All components of references are present (inc electronic source & access date)
  • All components are in the correct order
  • Punctuation is correct
  • Capitals & italics are correct
  • Alphabetical order & hanging indent is correct
  • All references are cited in the report

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